Discover Our New Gateway: Welcome to the Redesigned Entrance of Pine Ridge Inn!

Now located at 1350 SW Colorado Avenue, just across from the south side of The Original Pancake House.

Greetings and Welcome to the Pine Ridge Inn

Please Read about our Standards of Cleaning or call us at (541) 389-6137 for specific questions or questions about our property.

Our Current Front Desk hours are 7:00 A.M. till 8:00 P.M. PST. (9:00 P.M. Weekends)

Standards of Cleaning & Cancellation policy

Pine Ridge Inn Hotel Cancellation Policy

We understand that plans can change, and sometimes it’s necessary to cancel or modify your reservation. To ensure a smooth process and provide the best service to all our guests, we have implemented the following cancellation policy:

1. Cancellation Period:

  • A minimum of 48 hours’ notice is required for all reservation cancellations or modifications.

2. Cancellation Notification:

  • Guests must notify the Pine Ridge Inn of any cancellations or modifications at least 48 hours before the scheduled check-in time.

3. Late Cancellations or No-Shows:

  • Cancellations made less than 48 hours before the scheduled check-in time will be subject to a cancellation fee equivalent to one night’s stay.
  • In the case of a no-show (failure to arrive without prior notice), the full reservation amount for the entire stay will be charged.

4. Cancellation Process:

  • To cancel or modify a reservation, guests can contact our reservations team by phone or email during our business hours.

5. Extenuating Circumstances:

  • We understand that unforeseen circumstances may arise. Guests facing unexpected situations preventing them from adhering to the 48-hour notice period are encouraged to contact the Pine Ridge Inn as soon as possible. We will do our best to accommodate such situations on a case-by-case basis.

6. Group Bookings:

  • For group bookings (defined as five rooms or more), a longer cancellation notice period and specific cancellation terms may apply. Please contact our group reservations department for more information.

7. Early Departures:

  • In the event of early departure, guests will be charged for the full reserved stay.

8. Reservation Changes:

  • Changes to the reservation dates, including early departures or late arrivals, are subject to availability and may result in additional charges.

9. Refunds:

  • Refunds for cancellations within the specified period will be processed in accordance with our standard refund policy.

By making a reservation at the Pine Ridge Inn, guests acknowledge and agree to the terms of this cancellation policy. We appreciate your understanding and cooperation. If you have any questions or concerns, please don’t hesitate to contact our reservations team.

If you need to reach Pine Ridge Inn directly for additional information, please email us at or call us at 


Safe Cleaning Standards

The safety, and that of your families, continues to be at the forefront of our minds.

This cleaning program ensures an elevated level of cleaning standards and operational best practices at The Pine Ridge Inn.

Front Desk and Lobby:

Protocols will minimize guest contact with personnel through a streamlined check-in and check-out process. We are still following an enhanced sanitation procedure. Our lobby and guest touch points throughout the hotel will continue to be disinfected.

Guest Room and Housekeeping:

Housekeeping offerings have been modified for stay-over guests, including the elimination of a full cleaning service, unless specifically requested by guests.

Enhanced and thorough cleaning protocols will be implemented in guest rooms.

Hotel Associates and Staff Requirements:

Hotel employees continue to follow strict guidelines. Employee workstations will be cleaned and disinfected after every shift. Employees will be empowered to stay home if unwell, communicate their potential exposure to COVID-19 with management, and will be fully educated on how to maintain a safe and clean home.

Our reputation for providing clean, well-maintained accommodations for travelers has never been more important.

The Pine Ridge Inn is proud to provide a safe and clean home away from home for our guests.

Stay With Us in Bend, Oregon